FAQs

What is Asian Mart?

Asian Mart is a retail store based in Tallinn, Estonia, specializing in a widerange of Asian and African products. We cater to customers looking for exotic and hard-to-find ingredients that are not typically available in regular supermarkets. Our product range includes various types of rice (such as Basmati and South Asian regional rice), flour from the Indian subcontinent, authentic spices, fresh vegetables, ready-to-eat food, non-alcoholic beverages, and regional beauty and care products.

We also specialize in all kinds of halal meats, including beef, goat, lamb, chicken, and turkey. Additionally,  we offer a variety of South Asian sweet water fish, such as Hilsa (Ilish), Rohu, Tilapia, Koral, various types of catfish, and different kinds of dry fish. These are popular among customers who enjoy traditional South Asian cuisine.

Where are you located?

We are located at E. Vilde tee 73, (Exactly behind the Lehola Maxima), Tallinn-12912, Estonia.

Do you have an online store?

Yes! You can conveniently shop online at www.asianmart.ee, where we offer home delivery across most of Estonia.

Which cities do you deliver to?

We deliver to Tallinn, Tartu, Narva, Jõhvi, Rakvere, Haapsalu, Pärnu, Kärdla, Kuressaare, Viljandi, Põlva, and Võru.

How long does delivery take?

Tallinn: Orders are delivered within 24 hours, and most are fulfilled on the same day.

Other cities: Orders are delivered within 48-72 hours after confirmation by our customer care team.

What are your opening hours?

Monday to Saturday: 12:00 - 21:00

Sunday: 12:00 - 20:00

Do you sell halal products?

Yes! All of our meat and food products are 100% halal-certified. We do not sell any non-halal products.

Do you sell non-alcoholic beverages?

Yes! We offer a variety of non-alcoholic drinks, including Power Malt, Malt Guinness, Vita Malt, and other refreshing beverages.

What types of rice do you sell?

We sell a variety of premium-quality rice, including Basmati rice, Sona Masoori rice, Ponni rice, Jasmine rice, and many other regional rice varieties from South Asia and Africa.

Do you sell fresh vegetables?

Yes! We provide a wide selection of fresh vegetables commonly used in Asian and African cuisine, including green chilies, okra, bitter melon, drumsticks, curry  leaves, and more.

What kind of flour do you have?

We stock a variety of flours from the Indian subcontinent, including atta(whole wheat flour), maida (refined wheat flour), gram flour (besan), rice flour, and millet flour.

What kind of spices do you offer?

We carry  a comprehensive range of high-quality spices, including turmeric, cumin, coriander, garam masala, curry  powder,  black cardamom, star anise, and more.

Do you sell frozen or ready-to-eat food?

Yes! We offer a variety of frozen and ready-to-eat meals, including samosas, parathas, naan, frozen snacks, and marinated halal meats.

Do you sell beauty and care products?

Yes, we provide regional beauty and personal care products from Asia and Africa, including skincare, hair care, and traditional herbal remedies.

Do you have organic products?

Yes, we offer some organic products, depending on stock availability.

How can I place an order for delivery?

You can place an order by:

Visiting our store

Ordering online at www.asianmart.ee

Contacting us via phone or social media

Is there a minimum order requirement for delivery?

The minimum order requirement depends on your location. Please contact us for more details.

What are the delivery charges?

Delivery charges vary based on your location. Contact us for exact pricing.

Do you offer cash on delivery?

Yes, but cash on delivery is only available in Tallinn.

Do you accept card payments?

Yes! We accept card payments both in-store and for online deliveries.

Can I return or exchange a product?

Returns or exchanges are accepted for certain products. Please contact us for more information.

Do you sell wholesale products?

Yes! We offer bulk purchases. For wholesale inquiries, please contact our store number or email us at info@asianmart.ee.

Do you have special discounts or offers?

Yes! We run special promotions and discounts. Follow us on social media for updates.

Can I pre-order products?

Yes! You can pre-order certain items if they are out of stock.

Do you have loyalty programs?

We may introduce a loyalty program in the future.

Do you offer gift cards?

Currently, we do not offer gift cards.

Can I request a specific product?

Yes! If you need a product that we don’t have in stock, let us know, and we will try our best to source it for you.

Do you have seasonal products?

Yes! We offer seasonal and festive products, such as Ramadan essentials and Diwali sweets.

Do you provide catering services?

Currently, we do not provide catering services.

Do you have a customer support number?

Yes! You can contact us for inquiries and orders. Check our website or social media for contact details.

Can I track my order?

We provide order status updates via phone or messaging.

What if my order is delayed?

We strive to deliver on time, but if there are delays, we will notify you immediately.

Do you deliver to islands like Saaremaa and Hiiumaa?

Yes! We deliver to Kärdla and Kuressaare, but delivery times may be longer.

Do you check expiry dates on products?

Yes! We carefully check expiry dates and ensure that all products are fresh and within their best-before dates.

Can I visit the store to browse before buying?

Absolutely! You are always welcome to visit our store during our opening hours.